Shipping Policy
ORDER PROCESSING:
Please allow 1-2 business days to process your order. Expect an email within 2 business days days to let you know your order is on the way!
FLAT RATE SHIPPING
Orders are generally shipped within 2-3 business days using UPS. Post's economy delivery is 3 - 8 days. Optional: We do not ship outside of the USA at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.
We provide free economy shipping for every order over $50. We offer standard (3-4 business day) flat rate shipping of $25.99 and expedited (1-2 business days) flat rate shipping for $39.99 to the USA with any order.
RETURNS AND REPAIRS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@herchemusic.com. Please note that returns will need to be sent to the following address: 14 Old Line Court Elkton, MD 21921
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@herchemusic.com.